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Safe Shopping Guide

At iloveshopping.ie, it's important that our customers feel safe and protected when using our online shopping directory. Here are some essential tips to get you started so that using our online shopping directory is a safe and enjoyable shopping experience for you and all.

Top 8 Safe Online Shopping Tips by iloveshopping.ie

The following are 8 points recommended by iloveshopping.ie for consumers to be aware of when they are shopping online in general.

  1. Always Ensure Your Computer Is Safe
    Before you start shopping online, make sure your system is running with up-to-date anti-virus software, and be sure that your computer has the latest software security updates installed.
  2. Shop Only At Sites You Trust
    For the safest and most hassle-free online shopping experience, it's best to stick with online shops you trust.
  3. Protect Your Privacy
    Know what information the website is collecting about you, how it will be used, and whether they share it with or sell it to others. You should always be able to easily find a link on the site to “Terms of Service” and “Privacy Policy”.
  4. Get The Details
    Check for expected delivery dates, shipping and handling fees, warranties, return policies, and other important information.
  5. Delivery Tip From An Post
    Most online retailers give you the option of having your purchase delivered to an address other than your credit/debit card billing address. Do give this option some consideration. For example, if there's nobody at your home address during the day, it might make sense to direct your parcel to an address where someone will be able to take delivery for you - your work address, for example. Otherwise if you're not at home when the postman calls, you will have to collect your package at your local parcel depot.
  6. Keep An Eye On The Final Price
    Keep an eye on the price and make sure that it includes any possible extras such as VAT, postage and packaging and insurance if required. Most professional sites simply display the price of the product inclusive of VAT, and then a shipping charge if any which is added at checkout. This information should be easy to find on the retailers site also.
  7. Keep Good Records
    Make sure to print or save any records related to your purchases. Generally, the store will email you a receipt to your email inbox and you can keep it there and print it out etc.
  8. Know Your Rights
    Online shoppers are protected by law, in some ways more so than high street shoppers. As a consumer shopping in the EU, you are protected by the EU Distance Selling Act once the company you're ordering from is based in the EU. Consumers are entitled to a cooling-off period of 7 days, which begins on the day that they receive the product. In the case of a service, the cooling-off period begins on the day the contract for distance selling was concluded or the day written confirmation of the contract was received. For more information on your rights and the EU Distance Selling Act, be sure to visits the Citizens Information website.